Amazon Connect AI Call Center Builder
There’s a workshop floating around that generates Amazon Connect contact flows and CloudFormation from a conversational UI powered by Claude Opus.
Archive: 2026/6
Avoid AI Writing
A colleague pointed me at a Claude Code skill that strips AI-isms out of generated text. I needed it.
Who Touched My Flow!?
A client called me out — users were overwriting each other’s contact flows, and the pipeline got blamed.