Dynamic AWS IAM Policies
We maintain a CloudFormation custom resource provider for Amazon Connect. The provider has grown organically, and as new features were added, the default role policy has become large. The provider can
Tag: Connect
Smart Cities Hackathon - 1st Place
Our team won the South Florida Tech Hub Hackathon against 20 teams. It was hard work but what an experience!
Cold Transfer in AWS Connect Streams
The Amazon Connect Streams API allows you to create custom interfaces for the soft-phone and provides many functions for interacting with the current connection. It is a powerful set of tools but some of the more sophisticated functions may not be obvious.