Archive

Letting Go to Lead

I’ve been Director of Engineering at CXBuilder for a few months now. Time for some honest reflection.

Stop Making Callers Wait

A contact center handling 10,000 calls daily with just 8 seconds of sequential Lambda execution wastes 22+ hours of caller time every day.

Prefill a HubSpot Form in a React App

I have a React App with a HubSpot contact form. The user must be logged into submit the form so I wanted to prefill their email address. Fortunately, HubSpot Forms API provides a onFormReady callback!

Track HubSpot Form Conversion

I was working a Google AdWords campaign for Mind-Wellness.net and I wanted to track when a user submitted the contact form. I generated the static site using Hugo, and I am relying on HubSpot for the

AWS Chime StartBotConversation Service Limit

I am working on a Amazon Chime application that provides natural language and GenAI features to a legacy phone system. After deploying the app into a new account, I got the following error in my SMA Lambda Handler when trying to invoke the Amazon Lex bot:

How to Deploy CDK Using Lambda

I really like the declarative nature of CloudFormation - you describe an end-state, and it computes the diffs. CDK gives me even more flexibility in creating complex apps. Recently I built a CDK web a

AWS Certified AI Practitioner Certification

I am now a certified AWS AI Practitioner! This is a fairly new certification from AWS focusing on MLOps and GenAI workloads on AWS. I highly recommend these practice exams on Udemy.